Easily show static thresholds in Yurbi visualizations

One of our customers requested an easy way to add a static threshold line to their charts without having to add the number as part of their dataset. We agreed it was a good idea and now you can easily do it via the Chart Wizard.

Builders can now add a constant line as part of a Stacked Column, Bar, Column, Line, or Area chart and save it for viewing in the Library and Dashboard.

Agent users can also leverage the new feature on any existing charts so that when they print of export the chart their desired threshold is present.

It’s really simple to use, check out the graphic below.

CA Service Desk Premium App now includes session logs

We received a customer request inquiring if they could report on the CA Service Desk Manager session logs and we said of course you can.

We updated our premium app for CA Service Desk Manager to include a new report type, Session Logs. It gives you full access to report on all the logs and associate the activities with any of the Contact details you need (of course without having to write any code or know anything about that complicated CA database).

We beefed up the Yurbi audit logs to track deletes

A customer asked us if we could tell who deleted a report and to our surprise, we did not have that captured in our audit logs. 😱

Well, not anymore. We added that tracking so that you can run a report on who is deleting reports, folders, or dashboards in Yurbi and for now when.

This is very useful for doing a database restore as we continue to plan for an archive and restore feature built into Yurbi (stay tuned). See the new audit log setting below.

New Updates: Yurbi v10 Build 10.18.10.29

New features and fixes:

Pivot Grid: Fixed issue where pivot grid would not run if executed by a drilldown report.

Pivot Grid: Ability to configure and format data for rows, cols and value settings.

Session timeout issues addressed where users are timedout before the specified timeout value.

You can download the latest update of Yurbi here and follow these instructions to perform the upgrade.

New Updates: Yurbi v10 Build 10.18.10.10

New features and fixes:

Data Grid: prompt panel would not work when Yurbi is embedded within an iframe fixed.

Product Enhancement: When enabled, you can configure user based timezones within a user’s contact records. Yurbi will use this to adjust report queries to retrieve and display records using their timezone.

You can download the latest update of Yurbi here and follow these instructions to perform the upgrade.